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RCA CRISIS MANAGEMENT

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EXPERIENCED EXECUTIVE PREPAREDNESS & STRATEGIC RESPONSE COUNSEL

OVER 30 YEARS OF GLOBAL CRISIS MANAGEMENT AND RECOVERY EXPERTISE

About

RCA CRISIS MANAGEMENT

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RCA is a specialist consultancy delivering strategic crisis and incident response counsel, training, preparedness and recovery. We work globally across a diverse range of sectors within complex business and operating environments.

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For over 30 years we have provided confidential counsel and support to CEO, Executive, Board and Senior Management from major organisations and institutions. Our operating experience spans all seven continents, including Antarctica, and over 50 countries. Our processes have been proven in the field and the boardroom in response to a diverse array of crises and escalating critical issues.

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Tens of thousands of crisis simulations, and response to innumerable real events, give us the experience to share world’s best practice response processes. Our comprehensive database of learnings and extensive experience allows us to provide maximum support to our clients at Site, Executive and Board level.

PREPAREDNESS

RCA CRISIS MANAGEMENT

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The Crisis Management Team of one of our major university clients responded rapidly to a shooting on campus.

The Team Leader said in the national media the next day:

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We had a crisis management exercise similar to this incident about three months ago,

which actually helped us through all of this…

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RCA’s specialist consultants facilitate and motivate through real case studies and experience in the field. We deliver best practice crisis management and recovery training focused on continual improvement. We never train by rote. Crisis team members develop a real life perception of their roles and responsibilities. Individuals become desensitised to the stress of an actual crisis, which enables them to respond and gain control rapidly.

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All plans are tailored to the organisation; there is not a one-size fits all solution. Likewise, all workshops and exercises are organisation-specific; there is no ‘off-the-shelf’ approach. And when it comes to facilitation, face-to-face, virtual and hybrid delivery methods all have their time and place with varying formats to provide scalable solutions.

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CRISIS MANAGEMENT PLANS

CRISIS COMMUNICATIONS PLANS

INCIDENT MANAGEMENT PLANS

HUMAN RESOURCES
RESPONSE PLANS

PRODUCT RECALL PLANS

THREAT SPECIFIC
CONTINGENCY PLANS

PANDEMIC PLANS

EMERGENCY RESPONSE PLANS

BUSINESS CONTINUITY PLANS

CRISIS MANAGEMENT TEAM EXERCISES

DESKTOP AND FULL-SCALE

INCIDENT MANAGEMENT TEAM EXERCISES

FUNCTION SPECIFIC WORKSHOPS FOR HR, CORPORATE AFFAIRS AND COMMERCIAL SERVICES

CRISIS MEDIA TRAINING FOR EXECUTIVE LEADERSHIP

CRISIS LEADERSHIP WORKSHOPS

DESIGN OF ORGANISATIONAL RESPONSE FRAMEWORKS

REVIEW AND BENCHMARKING OF CRISIS MANAGEMENT PROGRAMMES

BOARD / COUNCIL RISK AND GOVERNANCE BRIEFINGS

CRISIS MEDIA AND SOCIAL MEDIA
STRATEGIC PLANNING

CRISIS MANAGEMENT SEMINARS AND PRESENTATIONS

GAP ANALYSIS ON EXISTING RESPONSE DOCUMENTS AND ARRANGEMENTS

CRISIS LEADERSHIP
QUICK DECISION EXERCISES

Response

RCA CRISIS MANAGEMENT

RCA regularly provide discreet and strategic support to the executive and board levels from major corporations globally on sensitive and escalating critical threats. Our practitioners all have extensive experience working closely with company leadership to provide advisory, crisis-counsel and response.

CEO, EXECUTIVE AND BOARD CRISIS

ADVISORY AND COUNSEL

DEPLOYMENT OF A

DEDICATED CRISIS MANAGER

MOBILISATION OF OUR PROFESSIONAL SERVICES & SUPPORT NETWORK

CRITICAL ISSUES

MANAGEMENT SUPPORT

PROJECT MANAGEMENT OF

SLOW-BURN CRITICAL THREATS

AND CRISES

POST EVENT REVIEWS

AND DEBRIEFS

CRISIS RECOVERY PLANNING AND MANAGEMENT

24 / 7 RESPONSE SUPPORT

+ 61 3 9811 5700

JOINT VENTURE

CRISIS MANAGEMENT ADVISORY

Experience

RCA CRISIS MANAGEMENT

Clients have seen us discreetly work with them before, during and after real events to minimise risk
and
protect people, assets, earnings, operations, brands and reputation.

.Scroll through for a snapshot and insight into how we have worked with others

ACTIVATING GLOBAL CRISIS PRODUCT TAMPERING RESPONSE FOR A MAJOR PHARMACEUTICAL COMPANY 

 

DESIGN AND ROLL-OUT OF INCIDENT RESPONSE FRAMEWORKS FOR OVERSEAS STUDENT TRAVEL 

 

IMMEDIATE RESPONSE DURING CIVIL UNREST TO ENABLE THE EVACUATION OF A GLOBAL CORPORATION 

 

PREPARING AND EXERCISING CRISIS MANAGEMENT PLANS FOR GLOBAL PHARMACEUTICAL COMPANIES 

 

RESPONDING TO HEALTH OUTBREAKS AND FATALITY PLANNING IN THE TOURISM SECTOR

 

RESPONSE STRATEGY FOR AN INSTITUTION FACING MULTIPLE SEXUAL-ASSAULT INVESTIGATIONS

TAILINGS’ DAM FAILURE PREPARATIONS AND RESPONSE WITHIN THE MINING SECTOR 


CFO PREPARATION AND BRIEFINGS AHEAD OF RELEASING ADVERSE FINANCIAL PERFORMANCE RESULTS


TRAINING THOUSANDS OF CEOs, MANAGING DIRECTORS AND EXECUTIVES IN CRISIS LEADERSHIP 


IN THE ANTARCTIC, PROVIDING RESPONSE AND PREPARATION FOR
FIVE NATIONS INTEGRATED CRISIS PLANNING


CRITICAL INCIDENT MANAGEMENT PREPARATION AND RESPONSE FOR OVER 20 AUSTRALIAN UNIVERSITIES


ASSISTING EXECUTIVE LEADERSHIP OF A MAJOR FINANCIAL INSTITUTION ROLL OUT ITS
CRISIS MANAGEMENT STRATEGY AND PLAN

FOUR ROYAL COMMISSIONS’ PREPARATION, INTERFACING CLIENT CORPORATE 
RESPONSE STRATEGY WITH LEGAL PROCESSES


FATAL ARMED INTRUSION AT AN EDUCATION INSTITUTION – 
PROVIDING IMMEDIATE RESPONSE STRATEGY AND LONG-TERM RECOVERY


REGULATORY DAWN RAID RESPONSE PREPARATION IN THE FINANCIAL SERVICES SECTOR 


EXECUTIVE STRATEGY DEVELOPMENT FOR THE COUNTRY-WIDE CESSATION OF CONTRACTS 
AND OPERATIONS BY TWO MAJOR ORGANISATIONS


BUILDING AND TESTING GLOBAL CRISIS PLANS FOR THREE OF THE WORLDS LARGEST MINING COMPANIES

WRITING AND TESTING CRISIS MANAGEMENT PLANS FOR THREE GLOBAL CAR MANUFACTURERS

 

VALIDATING CRITICAL TRANSPORT INFRASTRUCTURE CRISIS RESPONSES TO TERRORISM THREATS 

 

RESPONSE AND IMMEDIATE SUPPORT TO ARMED INTRUSIONS ON INTERNATIONAL EXPLORATION SITES

 

LINKING PRODUCT RECALL TO CRISIS PLANS FOR A GLOBAL SOFT DRINKS COMPANY

 

MINE COLLAPSE & RESCUE SUPPORT INCLUDING INCIDENT REVIEW AND CORPORATE ADVISORY

IMMEDIATE CRISIS RESPONSE TO A FATAL PLANE CRASH 
INVOLVING EXECUTIVE STAFF AND FLY-IN-FLY-OUT WORKERS 


DATA BREACH RESPONSE FOR A FINANCE INSTITUTION


CEO AND EXECUTIVE MEDIA PREPARATION DURING PROTRACTED INCIDENTS OF
INVESTIGATIVE JOURNALIST ATTACKS AND HOSTILE ENQUIRIES


PROVIDING CRISIS INVESTIGATION AND STRATEGIC GAP ANALYSIS FOR A MASSIVE POWER FAILURE


CONDUCTING CRISIS EXERCISES IN OVER 30 AIRPORTS AND SEA PORTS


CONFIRMING PLANS AND TRAINING FOR AUSTRALIAN AND INTERNATIONAL DEFENCE ORGANISATIONS

TRAINING SITE INCIDENT AND CRISIS MANAGEMENT TEAMS FOR A MAJOR RESOURCE COMPANY
ACROSS FIVE CONTINENTS

 

MANAGING CORPORATE EXTORTION RESPONSE INCLUDING 
LEGAL LAW ENFORCEMENT AND GOVERNMENT INTERFACE

 

EXECUTIVE COUNSEL AND RESPONSE FOR A FINANCIAL INSTITUTION FACING A MAJOR DATA BREACH

 

PLANNING AND RISK MITIGATION FOR AGRICULTURAL COMPANIES FACING OUTRAGE OVER LIVE EXPORT 

 

PROVIDING EXPERT ADVISORY TO NUMEROUS GOVERNMENT INQUIRIES INTO 
CRITICAL INCIDENT RESPONSE AND MANAGEMENT

DEVELOPING INTEGRATED FRAMEWORKS OF RESPONSE FOR MULTI-CAMPUS
EDUCATIONAL INSTITUTIONS WORLD-WIDE

 

WORKING CLOSELY WITH EXECUTIVE LEADERSHIP FROM NUMEROUS CORPORATIONS GLOBALLY DURING THEIR RESPONSE TO AND RECOVERY FROM COVID-19

 

WORKING ALONGSIDE LEADING EDUCATIONAL INSTITUTIONS IN THEIR RESPONSE TO COMPLEX COMPLAINTS AND SENSITIVE CHILD-SAFETY ISSUES

 

REVIEWING RESPONSES TO A NATION-WIDE CRITICAL SYSTEM OUTAGE FOR A LEADING RETAILER

 

ADVISING EXECUTIVE LEADERSHIP ON RESPONSE STRATEGY TO WORKPLACE
FATALITIES AND CRITICAL INJURIES

Sectors

RCA CRISIS MANAGEMENT

RCA has worked extensively throughout key sectors worldwide to address a variety of threats. Whilst many threats remain common, all have their own sector-specific considerations requiring attention and understanding.

RESOURCES




ENERGY




BANKING & FINANCE




TELECOMMUNICATIONS
MANUFACTURING



RETAILS & F M C G



CHEMICAL PROCESSING



SHIPPING



OIL & GAS



AGRICULTURE



CONSTRUCTION



PHARMACEUTICALS



HEALTH & AGED CARE



GOVERNMENT



EDUCATION



DEFENSE



FOOD & BEVERAGE



AVIATION



LOGISTICS



HOSPITALITY



AUTOMOTIVE



PROFESSIONAL SERVICES



RAIL





Contact

RCA CRISIS MANAGEMENT

Notwithstanding the power of digital communications, we continue to value face-to-face engagement with clients
throughout advisory, response and project work.

HEAD OFFICE- MELBOURNE, AUSTRALIA

info@rosscampbell.com.au
+61 3 9811 5700