RCA CRISIS MANAGEMENT
.
RCA is a specialist consultancy delivering strategic crisis and incident response counsel, training, preparedness and recovery. We work globally across a diverse range of sectors within complex business and operating environments.
.
.
For over 30 years we have provided confidential counsel and support to CEO, Executive, Board and Senior Management from major organisations and institutions. Our operating experience spans all seven continents, including Antarctica, and over 50 countries. Our processes have been proven in the field and the boardroom in response to a diverse array of crises and escalating critical issues.
.
.
Tens of thousands of crisis simulations, and response to innumerable real events, give us the experience to share world’s best practice response processes. Our comprehensive database of learnings and extensive experience allows us to provide maximum support to our clients at Site, Executive and Board level.
RCA CRISIS MANAGEMENT
.
The Crisis Management Team of one of our major university clients responded rapidly to a shooting on campus.
The Team Leader said in the national media the next day:
.
“We had a crisis management exercise similar to this incident about three months ago,
which actually helped us through all of this…”
.
RCA’s specialist consultants facilitate and motivate through real case studies and experience in the field. We deliver best practice crisis management and recovery training focused on continual improvement. We never train by rote. Crisis team members develop a real life perception of their roles and responsibilities. Individuals become desensitised to the stress of an actual crisis, which enables them to respond and gain control rapidly.
.
All plans are tailored to the organisation; there is not a one-size fits all solution. Likewise, all workshops and exercises are organisation-specific; there is no ‘off-the-shelf’ approach. And when it comes to facilitation, face-to-face, virtual and hybrid delivery methods all have their time and place with varying formats to provide scalable solutions.
.
CRISIS MANAGEMENT PLANS
CRISIS COMMUNICATIONS PLANS
INCIDENT MANAGEMENT PLANS
HUMAN RESOURCES
RESPONSE PLANS
PRODUCT RECALL PLANS
THREAT SPECIFIC
CONTINGENCY PLANS
PANDEMIC PLANS
EMERGENCY RESPONSE PLANS
BUSINESS CONTINUITY PLANS
CRISIS MANAGEMENT TEAM EXERCISES
DESKTOP AND FULL-SCALE
INCIDENT MANAGEMENT TEAM EXERCISES
FUNCTION SPECIFIC WORKSHOPS FOR HR, CORPORATE AFFAIRS AND COMMERCIAL SERVICES
CRISIS MEDIA TRAINING FOR EXECUTIVE LEADERSHIP
CRISIS LEADERSHIP WORKSHOPS
DESIGN OF ORGANISATIONAL RESPONSE FRAMEWORKS
REVIEW AND BENCHMARKING OF CRISIS MANAGEMENT PROGRAMMES
BOARD / COUNCIL RISK AND GOVERNANCE BRIEFINGS
CRISIS MEDIA AND SOCIAL MEDIA
STRATEGIC PLANNING
CRISIS MANAGEMENT SEMINARS AND PRESENTATIONS
GAP ANALYSIS ON EXISTING RESPONSE DOCUMENTS AND ARRANGEMENTS
CRISIS LEADERSHIP
QUICK DECISION EXERCISES
RCA CRISIS MANAGEMENT
RCA regularly provide discreet and strategic support to the executive and board levels from major corporations globally on sensitive and escalating critical threats. Our practitioners all have extensive experience working closely with company leadership to provide advisory, crisis-counsel and response.
CEO, EXECUTIVE AND BOARD CRISIS
ADVISORY AND COUNSEL
DEPLOYMENT OF A
DEDICATED CRISIS MANAGER
MOBILISATION OF OUR PROFESSIONAL SERVICES & SUPPORT NETWORK
CRITICAL ISSUES
MANAGEMENT SUPPORT
PROJECT MANAGEMENT OF
SLOW-BURN CRITICAL THREATS
AND CRISES
POST EVENT REVIEWS
AND DEBRIEFS
CRISIS RECOVERY PLANNING AND MANAGEMENT
24 / 7 RESPONSE SUPPORT
+ 61 3 9811 5700
JOINT VENTURE
CRISIS MANAGEMENT ADVISORY
RCA CRISIS MANAGEMENT
Clients have seen us discreetly work with them before, during and after real events to minimise risk
and protect people, assets, earnings, operations, brands and reputation.
.Scroll through for a snapshot and insight into how we have worked with others
ACTIVATING GLOBAL CRISIS PRODUCT TAMPERING RESPONSE FOR A MAJOR PHARMACEUTICAL COMPANY
DESIGN AND ROLL-OUT OF INCIDENT RESPONSE FRAMEWORKS FOR OVERSEAS STUDENT TRAVEL
IMMEDIATE RESPONSE DURING CIVIL UNREST TO ENABLE THE EVACUATION OF A GLOBAL CORPORATION
PREPARING AND EXERCISING CRISIS MANAGEMENT PLANS FOR GLOBAL PHARMACEUTICAL COMPANIES
RESPONDING TO HEALTH OUTBREAKS AND FATALITY PLANNING IN THE TOURISM SECTOR
RESPONSE STRATEGY FOR AN INSTITUTION FACING MULTIPLE SEXUAL-ASSAULT INVESTIGATIONS
TAILINGS’ DAM FAILURE PREPARATIONS AND RESPONSE WITHIN THE MINING SECTOR
CFO PREPARATION AND BRIEFINGS AHEAD OF RELEASING ADVERSE FINANCIAL PERFORMANCE RESULTS
TRAINING THOUSANDS OF CEOs, MANAGING DIRECTORS AND EXECUTIVES IN CRISIS LEADERSHIP
IN THE ANTARCTIC, PROVIDING RESPONSE AND PREPARATION FOR
FIVE NATIONS INTEGRATED CRISIS PLANNING
CRITICAL INCIDENT MANAGEMENT PREPARATION AND RESPONSE FOR OVER 20 AUSTRALIAN UNIVERSITIES
ASSISTING EXECUTIVE LEADERSHIP OF A MAJOR FINANCIAL INSTITUTION ROLL OUT ITS
CRISIS MANAGEMENT STRATEGY AND PLAN
FOUR ROYAL COMMISSIONS’ PREPARATION, INTERFACING CLIENT CORPORATE
RESPONSE STRATEGY WITH LEGAL PROCESSES
FATAL ARMED INTRUSION AT AN EDUCATION INSTITUTION –
PROVIDING IMMEDIATE RESPONSE STRATEGY AND LONG-TERM RECOVERY
REGULATORY DAWN RAID RESPONSE PREPARATION IN THE FINANCIAL SERVICES SECTOR
EXECUTIVE STRATEGY DEVELOPMENT FOR THE COUNTRY-WIDE CESSATION OF CONTRACTS
AND OPERATIONS BY TWO MAJOR ORGANISATIONS
BUILDING AND TESTING GLOBAL CRISIS PLANS FOR THREE OF THE WORLDS LARGEST MINING COMPANIES
WRITING AND TESTING CRISIS MANAGEMENT PLANS FOR THREE GLOBAL CAR MANUFACTURERS
VALIDATING CRITICAL TRANSPORT INFRASTRUCTURE CRISIS RESPONSES TO TERRORISM THREATS
RESPONSE AND IMMEDIATE SUPPORT TO ARMED INTRUSIONS ON INTERNATIONAL EXPLORATION SITES
LINKING PRODUCT RECALL TO CRISIS PLANS FOR A GLOBAL SOFT DRINKS COMPANY
MINE COLLAPSE & RESCUE SUPPORT INCLUDING INCIDENT REVIEW AND CORPORATE ADVISORY
IMMEDIATE CRISIS RESPONSE TO A FATAL PLANE CRASH
INVOLVING EXECUTIVE STAFF AND FLY-IN-FLY-OUT WORKERS
DATA BREACH RESPONSE FOR A FINANCE INSTITUTION
CEO AND EXECUTIVE MEDIA PREPARATION DURING PROTRACTED INCIDENTS OF
INVESTIGATIVE JOURNALIST ATTACKS AND HOSTILE ENQUIRIES
PROVIDING CRISIS INVESTIGATION AND STRATEGIC GAP ANALYSIS FOR A MASSIVE POWER FAILURE
CONDUCTING CRISIS EXERCISES IN OVER 30 AIRPORTS AND SEA PORTS
CONFIRMING PLANS AND TRAINING FOR AUSTRALIAN AND INTERNATIONAL DEFENCE ORGANISATIONS
TRAINING SITE INCIDENT AND CRISIS MANAGEMENT TEAMS FOR A MAJOR RESOURCE COMPANY
ACROSS FIVE CONTINENTS
MANAGING CORPORATE EXTORTION RESPONSE INCLUDING
LEGAL LAW ENFORCEMENT AND GOVERNMENT INTERFACE
EXECUTIVE COUNSEL AND RESPONSE FOR A FINANCIAL INSTITUTION FACING A MAJOR DATA BREACH
PLANNING AND RISK MITIGATION FOR AGRICULTURAL COMPANIES FACING OUTRAGE OVER LIVE EXPORT
PROVIDING EXPERT ADVISORY TO NUMEROUS GOVERNMENT INQUIRIES INTO
CRITICAL INCIDENT RESPONSE AND MANAGEMENT
DEVELOPING INTEGRATED FRAMEWORKS OF RESPONSE FOR MULTI-CAMPUS
EDUCATIONAL INSTITUTIONS WORLD-WIDE
WORKING CLOSELY WITH EXECUTIVE LEADERSHIP FROM NUMEROUS CORPORATIONS GLOBALLY DURING THEIR RESPONSE TO AND RECOVERY FROM COVID-19
WORKING ALONGSIDE LEADING EDUCATIONAL INSTITUTIONS IN THEIR RESPONSE TO COMPLEX COMPLAINTS AND SENSITIVE CHILD-SAFETY ISSUES
REVIEWING RESPONSES TO A NATION-WIDE CRITICAL SYSTEM OUTAGE FOR A LEADING RETAILER
ADVISING EXECUTIVE LEADERSHIP ON RESPONSE STRATEGY TO WORKPLACE
FATALITIES AND CRITICAL INJURIES
RCA CRISIS MANAGEMENT
RCA has worked extensively throughout key sectors worldwide to address a variety of threats. Whilst many threats remain common, all have their own sector-specific considerations requiring attention and understanding.
RCA CRISIS MANAGEMENT
Notwithstanding the power of digital communications, we continue to value face-to-face engagement with clients
throughout advisory, response and project work.
HEAD OFFICE- MELBOURNE, AUSTRALIA
info@rosscampbell.com.au
+61 3 9811 5700
